Mercure Carcassonne La Cité | Hotel in Carcassonne

| 8.6 (1305 Reviews) |   Pet Friendly  4 Bathrooms  12 Guests
Carcassonne Hotel | Mercure Carcassonne La Cité

Hotel in Carcassonne

Set just a 4-minute walk from the medieval district of Carcassonne, Mercure Carcassonne La Cité offers an outdoor swimming pool in summer and views of the city walls. Free WiFi is provided. Mercure Carcassonne Porte De La Cite features air-conditioned rooms with modern private bathrooms. Rooms are decorated in pastel tones and overlook the garden or the Montagne Noire. The hotel's restaurant, Le Vicomté, serves Mediterranean specialties for lunch and dinner. A selection of wines are available to accompany your meals. Guests can also relax at the bar, next to the fireplace. Other services include room service, free private parking, a garden and 3 meeting rooms for up to 90 people. Carcassonne Train Station is 1.6 mi away.

Mercure Carcassonne La Cité is located in Carcassonne.

This 71 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, EV Charge Station, Guest Services, and several others. This is a 4 star rated property and has over 1305 reviews with the average score of 8.6 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 71 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Carcassonne La Cité in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Carcassonne La Cité”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
EV Charge Station
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Restaurant
  • Kids' meals
  • Wine/Champagne
  • Fruit
Parking
  • Electric vehicle charging station
  • Accessible parking
  • Free parking
  • Parking
  • Private Parking
  • Parking on site
Accessibility
  • Wheelchair accessible
  • Raised toilet
  • Lowered sink
  • Toilet with grab rails
Activities
  • Fitness
General
  • Wifi in all areas
  • Non-smoking rooms
  • Safe
  • Smoke-free property
  • Soundproof rooms
  • Family rooms
  • Air conditioning
  • Heating
  • Hypoallergenic room available
  • Elevator
  • Pet friendly
  • Facilities for disabled guests
Guest Services
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Fax/Photocopying
  • Pet bowls
  • Room service
  • Ironing service
  • Baggage storage
  • Daily housekeeping
  • Pet basket
  • Dry cleaning
  • Babysitting/Child services
  • Laundry
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Garden
  • Outdoor pool (seasonal)
  • Outdoor furniture
  • Terrace
  • Outdoor pool
  • Sun deck
Security/Safety
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • Fire extinguishers
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Pool with view
  • Fenced pool
  • Shallow end
  • Beach chairs/Loungers
  • Swimming pool
  • Pool bar
  • Beach umbrellas

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed and charges may apply.

Please note that parking spaces are limited and subject to availability, please note that children under 12 years old can enjoy breakfast for free.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.14
Location:
9.39
Staff:
9.02
Facilities:
8.53
Comfort:
8.83
Cleanliness:
8.87
Margaret
Jan 19, 2026 08:00:00 AM
Review Score:   9
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Staff were very polite and helpful
Negative: Parking area poorly lit
Summary: An excellent stay in a lovely hotel with fabulous view of the chateau
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 18 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Tea/Coffee maker

General

Carpeted, Safe, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Bathroom

Private bathroom, Bathtub or shower, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Free toiletries

Services

Wake-up service

Kitchen

Dining table, Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Raised toilet, Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Socket near the bed
Standard Twin Room
Room Type: Twin
Room Size: 18 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Tea/Coffee maker

General

Carpeted, Safe, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cans

Media & Technology

Flat-screen TV, TV, Satellite channels, Telephone

Bathroom

Private bathroom, Bathtub or shower, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Free toiletries

Services

Wake-up service

Kitchen

Dining table, Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Raised toilet, Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Socket near the bed
Superior Twin Room with Sofa Bed
Room Type: Quad
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Carpeted, Safe, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cans

Media & Technology

TV, Satellite channels, iPod dock, Telephone, Flat-screen TV

Bathroom

Private bathroom, Bathtub or shower, Bathrobe, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Kitchen

Coffee machine, Dining table, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Raised toilet, Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Sofa bed, Socket near the bed
Privilege Double Room with Sofa
Room Type: Quad
Room Size: 30 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker

General

Carpeted, Safe, Smoke Alarm, Key card access, Soundproof, Air conditioning, Heating, Trash cans

Media & Technology

TV, Satellite channels, iPod dock, Telephone, Flat-screen TV

Bathroom

Private bathroom, Bathtub or shower, Bathrobe, Slippers, Shower cap, Toilet paper, Towels, Shampoo, Body soap, Toilet, Hairdryer, Free toiletries

Living Area

Desk

Services

Wake-up service

Kitchen

Coffee machine, Dining table, Electric kettle

Bedroom

Linens, Wardrobe or closet, Childrens' cribs

Accessibility

Raised toilet, Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Sofa bed, Socket near the bed
Check Hotel Availability
Nightly rates from:
USD123
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